Keeping business IT systems at peak performance forover 15 years
IT Support, LLC is an IT manage service company for computer networking. We provide support for small to medium-sized businesses, maximizing the technological investment for peak performance. Your IT systems need to enrich the life of your business, and we are devoted to keep them running smoothly 24/7.
About Us
Reliable IT Solutions For Your Business
- Enterprise Technology
- Qualified Staff
- Industry Standards
- Computer Training
- Prompt Responses
Why Choose Us?
Why Businesses Trust IT Support, LLC
Calculate Your IT Support Cost
Quickly estimate the cost of managed IT services for your business. Our MSP calculator helps you understand the level of support your organization may need and provides a simple estimate based on your requirements. Use this tool to plan smarter IT support for your team.
IT Assessment Section
Not sure if your current IT infrastructure is performing at its best? Our free IT assessment helps identify potential risks, security gaps, and opportunities to improve efficiency. Answer a few quick questions and get insights into how your IT environment can better support your business.
Calculate Your IT Support Cost
Quickly estimate the cost of managed IT services for your business. Our MSP calculator helps you understand the level of support your organization may need and provides a simple estimate based on your requirements. Use this tool to plan smarter IT support for your team.
IT Assessment Section
Not sure if your current IT infrastructure is performing at its best? Our free IT assessment helps identify potential risks, security gaps, and opportunities to improve efficiency. Answer a few quick questions and get insights into how your IT environment can better support your business.
Our Services
Managed Services
Managed IT Services
Keep your computers running clean, fast & protected without a full-time IT staff.
Server & network Support
Servers can be considered the core of a computer network. Our managed server support includes:
7 things to expect
What Makes Our IT Support Different
1.) Response In 30 minutes.
Our professional technicians answer immediately or respond within thirty minutes. We value your time & understand the need to resolve technical issues.
2.) Fast Repairs.
You likely do not want to wait for a computer to be fixed. We provide remote network support services. If your system is completely offline, we can dispatch a technician that same business day.
3.) Clear Communication.
You will get clear answers to your IT questions. We will not use unfamiliar technical jargon, leaving you to question you comfortability.
4.) 100% Satisfaction.
Our IT consulting and technology support services will give you the satisfaction you deserve. You get what you pay for, and with us you will pay for the best.
5.) No Disasters.
First step is to evaluate for any potential risks. We will explain any computer maintenance hazards and get your okay before we begin work. Our preference is to synchronize your data & back it up before proceeding.
6.) On Time And On Budget.
Lack of Knowledge & lack of planning leads to extensions on project dates and increases budgets. It is unacceptable to lack professionality when it is being payed for.
7.) Billing Accuracy.
Your invoice will be accurate and completely spelled out – guaranteed. Any service we hope to provide is pre-approved by you. You will always know what you are paying for.
FAQ's
General Questions
IT Support, LLC provides managed services locally, both physically & remotely. Our clients receive PC, network and IT infrastructure care. We monitor your systems routinely and provide updates, patches & security checks.
Managed IT Services is a proactive management of network technology assets by subscription. It is not a product. IT Support, LLC, for example would be the Managed Service Provider (MSP), delivering an agreed upon service between you and us.
Programming is the development of software. We manage the usefulness of the software once released. Web design is not within our current provided services, but we can help with recommendations.
We support all of the computing platforms used in small to medium-sized business offices including: Windows (desktop and server versions), Virtualization Environments using Citrix and VMware, Macintosh, and Linux.
Yes, we provide technology evaluation and procurement services. We manage every step of the process: recommending software and hardware, the ordering and financing process, and properly disposing of technology at the end of its useful life.
Why Outsourcing IT Support LLC Makes More Sense
| When you hire a Company Employee | When you contract with IT Dept, LLC | |
|---|---|---|
| Interviewing and finding a qualified person. | Your responsibility | Our responsibility |
| Taxes, social security, medicare | You Pay | We Pay |
| Insurance | You Pay | We Pay |
| Technical Support | Rely on other employees that could lead to increased down time | Our network of professionals can have you up and running sooner |
| Support when employees are sick or on vacation | Increased work load on other employees | Our team of professionals can fill the gaps in coverage |
| Support when work load is heavy | New hire, temp hire | We provide, to accomplish tasks in most proficient manner |
| An individual no longer meets your needs | You let them go and pay unemployment | Our problem and we will find you a member who better meets your needs |
Customer Service
To make things easier, our “Host Support” link allows us to perform the tasks ourselves. If navigating your PC is a frustration, we can manage the process. Contact us immediately if you are experiencing a technical issue that requires a rapid response!
Quick Support
Host Support
Our Process
How We Works
IT Assessment
We begin with a detailed assessment of your current IT environment to identify potential risks, system gaps, and opportunities to improve performance and security.
Strategy & Planning
Based on the assessment, we create a customized IT strategy that aligns with your business goals, improves efficiency, and ensures reliable system performance.
Implementation & Support
Our team implements the recommended solutions and provides ongoing monitoring and support to keep your IT infrastructure secure, stable, and running smoothly.
Testimonials
Our Clients Reviews
Great Alaska Adventures
We rely tremendously on our computer systems and IT Support, LLC is easy to talk to and knowledgeable staff has been here for us since 2010.
PML Property Management
The group class helped improve our staff’s literacy with Microsoft Excel 2013. The Instructor simplified learning with the hands-on guided lessons. Overall, two-thumbs up!”
Bank of America
Mark continues to do an excellent job in his Information Technology consultant role and his services have proven to be vital to our multiple Family Pancake House Restaurants and our Administrative Office Hub.
Tekline Roofing
IT Support, LLC’s staff is knowledgeable, professional and personable. They respond quickly to our needs and go the extra mile to ensure our equipment and systems function well.